At THE URBAN RELAXATION LLC, we take your privacy very seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

Payment Information: When you purchase products, your payment information (credit card number, due date, billing address) will be processed through a secure third-party payment processor and will not be stored on our servers.

Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on the website.

2. How We Use Your Information

We collect information for the following purposes:

To process and fulfill your orders.

To communicate with you regarding your orders or inquiries.

To improve our website and products based on user feedback and usage patterns.

To send you marketing messages and promotional offers (you can opt out at any time).

To fulfill legal obligations and protect our rights.

3. Information Sharing

We will not sell or rent your personal information to third parties. We may share your information with the following entities:

Service Providers: Third-party suppliers who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, transportation companies).

Legal Requirements: We may disclose your information if required by law or upon a valid request from a public authority.

4. Information Security
   When you place an order or access your personal information, we take various security measures to protect the security of your personal information. We use encryption technology to protect sensitive information transmitted online and take physical, electronic, and procedural security measures to protect your information.
5. Your Rights
   Depending on your region, you may have certain rights related to personal information, including:

You have the right to access, correct, or delete your personal information.

You have the right to withdraw your consent to the processing of your information.

Right to data portability.

To exercise these rights, please contact us using the contact information below.

6. Cookies
   Our website may use cookies to improve user experience. Cookies are small files placed on your device that allow us to identify your browser and collect certain information. You can disable cookies in your browser settings, but this may affect your use of some features of our website.
7. Changes to this Privacy Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. We recommend that you check this Privacy Policy periodically for any updates.
8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Thank you for trusting THE URBAN RELAXATION LLC and providing your personal information. We are committed to protecting your privacy and ensuring a secure shopping experience.