1. What is your return policy?

You have 7 days from the date of receipt to request a refund or exchange. Returned items must be unused and in their original packaging and condition. Please see our refund and return policy for details.

2. How do I initiate a return?

To initiate a return, please send an email with your order number and reason for return to [email protected]. We will provide you with return instructions.

3. When will I receive my refund?

After receiving your returned item, we will check it and notify you of the refund status. If approved, we will process your refund, which will be credited to your original payment method within 5-10 business days.

4. What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us immediately. Please contact [email protected]. We will arrange a free replacement.

5. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express) and debit cards. Please check our checkout page for the latest options.

6. How long does shipping take?

Shipping time varies depending on your location and the shipping method you choose at checkout. Orders are typically processed within 1-3 business days, with delivery time depending on your chosen shipping method.

7. Do you offer international shipping?

Currently, we only offer shipping within the United States. International shipping options may be available in the future, so please stay tuned.

8. How do I contact customer service?

You can contact our customer service team by emailing [email address]: [email protected]. We strive to respond to all inquiries within 24-48 hours.

9. Can I track my order?

Yes! You will receive a confirmation email with tracking information after your order ships.